Privacy Policy

1. Introduction

Nordic IPTV Elite ("Nordic IPTV Elite", "we", "us", or "our") operates https://www.nordiciptv-elite.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

2. Information We Collect

2.1 Personal Information

When you register for our service, we collect:

• Name and contact information (email address, phone number)
• Billing information (payment method details)
• Account credentials (username, password)
• Device information (MAC address, device type)

2.2 Usage Information

We automatically collect:

• IP addresses and connection data
• Viewing history and channel preferences
• Device information and operating system
• Browser type and version
• Access times and pages viewed

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in marketing efforts.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our IPTV service
• Process payments and manage subscriptions
• Send service updates and important notifications
• Provide customer support
• Improve our service and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send promotional emails (with your consent)

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contract Performance: To provide services you've subscribed to
• Legitimate Interest: To improve services, prevent fraud, and ensure security
• Legal Obligation: To comply with laws and regulations
• Consent: For marketing communications (you can withdraw anytime)

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, hosting providers, CDN services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Secure servers with firewall protection
• Regular security audits and updates
• Access controls and authentication
• Encrypted password storage

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we retain data for:

• Legal compliance (tax records: 7 years)
• Dispute resolution
• Fraud prevention

You can request data deletion at any time (subject to legal requirements).

8. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: For marketing communications

To exercise these rights, contact us at support@nordiciptv-elite.com

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other approved transfer mechanisms

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately.

11. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our service after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us:

• Email: support@nordiciptv-elite.com
• Phone: +44 7418 357098
• Address: Drottninggatan 95, 111 60 Stockholm, Sweden
• Company: 559123-4567